Privacy Policy

Last Updated: August 7-th, 2020

Treynix (“us”, “we”, or “our”) operates a commercial site: (the “Site”) that offers free content and information to the user, including this Privacy Policy.

Additionally,  we created the mobile application called: TiviApp Live as a Freemium app (the “Application”). The Application is maintained and distributed by us through Google Play Services and can be also downloaded from the Site by following the Google Play Store address: The terms of this policy are valid only for versions of the Application that were downloaded from this authorized location. We will not be responsible for any privacy violation that was resulted by using incorrect or unauthorized version of the Application.

Both services were created in order to provide the users with useful information and content (“Service”) on an “AS-IS” basis without any initial commitment or charges on their behalf. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at the Site unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information (“Personal Information”), including but not limited to: personal name, email address, contact information, home address and payment details (only when purchasing premium services and content). The information that we request will be retained by us and used strictly as described in this privacy policy.

We want to inform you that the Application and the Site use third party services that may collect some information from your device. This information is collected, processed and stored independently from us and will be available to us only as anonymous statistics (without any Personal Information).  You are advised to review the privacy policy of the following third party service providers used by the Application and the Site (“Analytics Services”):

Additionally, we allow third-party companies to serve ads and collect certain anonymous information when you visit our Application. These companies may use anonymous information such as your Google Advertising ID, your device type and version, browsing activity, location and other technical data relating to your service, in order to provide advertisements.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions. If you are not interested in receiving certain types of information, please contact us or remove yourself completely from the mailing list by clicking on the “unsubscribe” link at the bottom of each mail.

Log Data

We want to inform you that whenever you use our Service, we automatically collect some data and information from your device (“Log Data”). This Log Data may include information such as: your device Internet Protocol (“IP”) address, device name/model, browser name/version operating system type/version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, indications on certain operations within the Application, delivered content, visited web-pages, language, geolocation and other statistics.

The Log Data will be used anonymously and only for the following purposes:

  • Continuous improvement of the Service by analyzing usage information and statistics.
  • Bug fixes as a result of crashes/errors that were automatically reported by the Log Data
  • Targeted advertising based on user profile

The Log Data will never be used to either identify or contact specific users. The Log Data will be retained by us and used only as described in this privacy policy. Note that the Log Data may be aggregated, managed and analyzed with the help of the abovementioned Analytics Services.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

The Site may use “cookies” to collect information in order to improve the Service provided to the user. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

This Application does not use “cookies” explicitly. However, the Application may use third party code and libraries that use “cookies” to collect information for their services. Additionally, some features of the Application require the use of an internal browser that supports the “cookies” option while delivering content from third-party sites. Some devices and operating systems provide the option to either accept or refuse these cookies and to know when a cookie is being sent to your device. However, if you choose to refuse these cookies, you may not be able to use some portions of our Service.

Third-Party Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to their Personal Information and Log Data. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Content from Other Sites and API Services

This Service may contain links to other sites. If you click on a third-party link, or open it with the embedded web-browser in the Application, you will be redirected to that site and retrieve content from it. Please note that these external sites are not operated by us, and therefore we strongly advise you to review the Privacy Policy of these websites before visiting them. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Additionally, the Service may integrate third party services to retrieve and provide useful content and information to our users by using their dedicated API (“API Services”). Some API Services provide an option to retrieve some Personal Information that is stored on their servers. We use the API Services only to retrieve publicly-available information and we do not use any APIs or options to retrieve any information that could potentially identify you.

We strongly advice you to read the privacy policy of the following API Services that are integrated in our Service:

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to perform necessary actions.

Information Disclosure

We may disclose Personal Information and Log Data only in the following cases:

  • As required by law, such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement
  • if Treynix is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out by contacting us.

You can stop all collection of information by the Site by closing the browser/tab or navigating away from it.

Data Retention and Management Policy

We will retain provided Personal Information for as long as you use the Application and for a period of 30 days thereafter. We will retain Log Data information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete Personal Information that you have provided via the Application, please contact us and we will respond in a reasonable time. Please note that some or all of the Personal Information may be required in order for the Application to function properly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Your Consent

By installing and/or using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing”, means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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